FAQs

General FAQs

What are the mall hours?

Monday through Thursday – 11:00 am to 7:00 pm

Friday and Saturday – 11:00 am to 8:00 pm

Sunday – 12:00 pm to 6:00 pm

What is the mall’s phone number?

360-698-2555

What is the mall’s address?

10315 Silverdale Way NW, Silverdale, WA  98383

Are pets allowed?

No.

How do I contact Security?

Call 360-731-5129

Is there a lost and found?

Yes, contact security at 360-731-5129

Can I purchase gift cards?

There is no mall gift card, but many individual retailers sell gift cards.

How do I contact customer service or mall management?

Call 360-692-7117

Where can I find job openings?

Job openings can be found at www.shopkitsapmall.com/jobs/

Amenities FAQs

Do you have Wifi?

Yes, look for the wifi network called !Free_KitsapMall and enter in your email address for free wifi access.

Is there a movie theatre?

No.

Are strollers or wheelchairs available?

Strollers for rent are located by play area and by Kohls.  Wheelchairs available for no charge through security

Do you allow mall walkers?

Yes, the walking distance is approximately ¾ mile if you stay on the dark tiles. Mall doors unlock for customers and walkers at 10 a.m.

Is there a play area for kids?

Yes, located on the south side of Kitsap Mall.

Are there family restrooms?

No.

Where can I charge my mobile phone?

Seating areas include outlets for charging.

Is there a bank or ATM?

Yes, there are two ATMs. One by Barnes and Noble and another in food court.

Is there a Lyft/Uber Area?

No.

Is there a nursing room available?

No.

Rides & Parking FAQs

Where can I find parking?

Parking is available around the exterior of mall.

Is valet parking available?

No.

What public transport options are available?

Bus stops located on roads surrounding the property.

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